About Us

Involvis is a young, fresh thinking community engagement consultancy. We offer high quality bespoke services to organisations and the people they work with.

We bring energy and ideas to addressing your needs. We have a proven track record in effective community involvement that makes a significant impact and adds value to what you are doing.

Involvis is a young, fresh thinking community engagement consultancy. We offer high quality bespoke services to organisations and the people they work with.  

We bring energy and ideas to addressing your needs. We have a proven track record in effective community involvement that makes a significant impact and adds value to what you are doing.

We work with organisations such as housing associations, local authorities, arm’s length management organisations, tenant management organisations, the NHS, central government, charities and community groups.  We work equally well with organisations and the communities they serve.

Our team is experienced and well-qualified.  Our fees are affordable and we also give back to the communities that we work with.

Browse our website to find out about the kinds of things we do for our clients, what we have achieved for them and what they say about us.

We work with organisations such as housing associations, local authorities, arm’s length management organisations, tenant management organisations, the NHS, central government, charities and community groups.  We work equally well with organisations and the communities they serve.

Our team is experienced and well-qualified.  Our fees are affordable and we also give back to the communities that we work with.

Browse our website to find out about the kinds of things we do for our clients, what we have achieved for them and what they say about us.

Our Services

We can provide independent advice that is professional and adds value to what you are doing. We think ‘outside the box’ and offer unique, innovative solutions.  Click on each box below to learn more.

Governance

We can help you place your tenants and leaseholders at the heart of your governance system, providing a solution that suits you and the people you work with.

We offer a range of services including set up, recruitment, training, mentoring, team building and trouble-shooting.
We can help you look at different ways in which you manage your performance from the bottom to the top of your business and how this informs how well your business is doing and what service improvement is needed. We can work with you to ensure that your services are accountable to your customers and board. We offer support to you to help identifying your business improvement needs and using interactive, involved tools support you in project managing business development projects.
We can offer a full range of services to help develop or enhance your customer mystery shopping programme. You can even outsource your mystery shopping programme to us. We can provide a full service including set up, recruitment, training, development of forms and scenarios, ongoing support and mentoring, data analysis and reporting back, at a very affordable rate. We can also support any in-house mystery shopping programmes with any aspects.
We can offer creative solutions on how you can plan and develop your business and how best to get input from customers, staff and board.

Resident Involvement

We offer practical support, mentoring and training to your tenants & leaseholders as they hold you to account and help you improve your services together.

Resident recruitment

Whether you’re recruiting resident board members, scrutiny group members, mystery shoppers or other involved residents, we can help you make sure you get the right people on board.

Resident Involvement staff recruitment

We can offer advice and support, and work with your residents to help you make sure you get the right people.

We can deliver a range of training for residents, delivered in a fun, creative and effective way such as:

  • Playing The Scrutiny Game 
  • Carrying out a scrutiny review (one-off sessions, package of sessions or on the job training)
  • Understanding performance information
  • Presentation skills
  • Report writing
  • How to carry out interviews
  • Preparing for interviews (from board member interviews to job interviews)
  • Chairing skills 

We can also carry out a skills assessment and develop a training plan, for both individuals and groups. Get in touch to find out if we can help.

We offer independent mentoring to scrutiny groups and other resident groups.  We can also offer one-to-one mentoring to involved residents including resident board members, resident chairs, as well as to staff working within resident involvement.
We can carry out customer surveys, interviews or focus groups on your behalf. We can also provide training to involved residents in carrying out any of the above.

Housing

We can offer a complete service, acting as your independent tenant advisor throughout the process including mentoring and support for your resident forum, ‘test of opinion’ surveys, resident consultation and communications.
We can act as your independent tenant advisor throughout the process. We can help you recruit and engage residents in the process, develop a residents’ charter and assist with design brief development and communications.

Community

We can help you set up a local community food bank in your area, from operational processes and governance structures through to online referral systems and statistics on local demographics relating to food poverty.

We also run educational programmes on healthy eating.  See Hounslow Community FoodBox for an example of what we can do for you for your local community.

We give back to the communities that we work with via the Involvis Community Fund.

Our Clients

  • Bournemouth Churches Housing Association – resident scrutiny
    • Somer Housing Group – resident involvement review
      • Sovereign Housing –resident scrutiny
        • West Kent Housing Association – resident scrutiny; resident board member training and support; resident training and support staff appointment
        • Homes for Haringey – resident scrutiny
          • Hounslow Homes– resident scrutiny; tenant and leaseholder protocol (first ever agreement for a council, ALMO and tenants)
            • Stevenage Homes – resident scrutiny
              • Partners for Islington – resident committee mentor and support; resident scrutiny
              • Hounslow Council – housing options consultation; tenant and leaseholder protocol (first ever agreement for a council, ALMO and tenants)
                • London Borough Hillingdon – governance review; resident scrutiny
                  • Medway Council – resident scrutiny
                  • Federation of Stevenage Tenants and Associations (FOSTA) – PR and marketing; lobbying (Save Stevenage Homes Campaign)
                    • Hounslow Federation of Tenants and Residents’ Associations (HFTRA) – independent mentoring and support; development of constitution and code of conduct; tenants’ conference; PR and marketing; lobbying
                    • Interpreters Campaign – business appraisal, PR and marketing, and lobbying central government
                    • Save Stevenage Homes Campaign

                    Our Community

                    We believe in giving back. One of the ways Involvis does this is through the Community Fund. We donate 2% of all our revenue to this fund. Our clients then have the opportunity to apply for grants of up to £1,000 to empower the communities in which they work.

                    Recent grants

                    In February 2012 Involvis gave £1,000 to Hidden Histories: Swanley Young People’s Film and Heritage Project. The idea for the project came from the young people themselves who wanted to show Swanley in a better light. The young people were curious about the town’s shared history or white British and settled Gypsy/Traveller families and the influence of Gypsy/Traveller culture in Swanley.

                    The journey from the small idea to the big screen took several years and involved planning, research, interviews with local people, script writing, performance workshops and film-making. The young people even got to interview the Hart Dyke family at Lullingstone Castle. The years of work culminated in a film premiere attended by sponsors and local dignitaries hosted by the young people themselves. Photographs from the project are being exhibited at Swanley Library and Lullingstone Castle.

                    Involvis sponsored the West Kent Tenants Annual Golf Day in April 2012 to raise money for the West Kent Extra Starter Packs Project. The Starter Packs Project helps those who are trying to make a home from scratch, without the benefit of essential household items many of us take for granted, such as cutlery, crockery and bed linen.

                    They are aimed at those leaving care, fleeing domestic abuse, or have been homeless and lack the financial means to buy everything they need. Starter Packs are given free of charge to those in need via agencies who work with vulnerable people in financial need.

                    What Our Customers Say

                    Sovereign Housing

                    December 8, 2014

                    Hounslow Homes

                    December 8, 2014

                    Contact Us

                    Feel free to pick up the phone and have a chat with us on 01473 326343 or just drop us a line at hello@involvis.co.uk.  Alternatively, fill out the form below and we’ll be in touch.  We look forward to hearing from you.

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